Operations Analyst Job at Lenkie

Job Summary

Act as the voice of our company, handling inbound calls, resolving issues, and ensuring a positive experience with every interaction.

Key Responsibilities

• Manage high volume of inbound calls professionally

• Listen to customer needs and provide accurate solutions

• Develop deep understanding of products, services, and policies

• Document customer interactions in CRM system

• Handle difficult customers with patience and professionalism

• Identify opportunities for process improvement

Qualifications

• High School Diploma or equivalent; some college preferred

• Previous experience in call centre or customer service role

• Exceptional verbal and written communication skills

• Strong problem-solving and critical thinking skills

• Ability to remain calm under pressure

What We Offer

• Competitive salary (₦100,000 – ₦200,000/month)

• Performance incentives

• Career growth

• Dynamic work environment

Job Summary

Bridge the gap between brand strategy and audience by translating positioning into cohesive content plans across all channels.

Key Responsibilities

• Develop and manage editorial calendar across all channels

• Conceptualize and execute integrated content campaigns

• Create content for every stage of the marketing funnel

• Optimize content for SEO and distribution

• Act as gatekeeper for brand voice consistency

• Monitor content performance and iterate strategy

Qualifications

• 3+ years experience in content strategy or editorial leadership

• Exceptional writing and editing skills

• Experience with SEO tools (SEMrush, Ahrefs)

• BA/BS in English, Journalism, or Marketing

What We Offer

• Competitive salary (₦200,000 – ₦350,000/month)

• Performance incentives

• Career growth

• Dynamic work environment

Job Description

The Data Analyst will be responsible for collecting, analyzing, interpreting, and presenting data to support business decisions and improve operational efficiency. The role involves transforming raw data into meaningful insights, preparing reports, identifying trends, and supporting strategic planning through data-driven recommendations.

Key Responsibilities

• Collect, clean, and analyze large datasets from various sources

• Interpret data trends and provide actionable insights to management

• Prepare daily, weekly, and monthly reports and dashboards

• Develop and maintain databases, spreadsheets, and reporting systems

• Monitor key performance indicators (KPIs) and business metrics

• Identify patterns, trends, and opportunities for process improvement

• Collaborate with departments to understand reporting and analytical needs

• Ensure data accuracy, integrity, and confidentiality

• Use statistical techniques and analytical tools to solve business problems

• Present findings and recommendations through reports, charts, and presentations

• Support decision-making by providing accurate and timely data analysis

• Assist in automating reporting processes and improving data management systems

Qualifications

• Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, Data Science, or a related field

• Proven experience as a Data Analyst or in a similar analytical role

• Strong knowledge of Microsoft Excel, SQL, and data visualization tools

• Experience with Power BI, Tableau, or similar reporting tools is an added advantage

• Basic understanding of statistics and data modeling

• Strong analytical and problem-solving skills

• Excellent attention to detail and accuracy

• Good communication and presentation skills

Method of Application

Interested and qualified candidates should forward their CV to: mshelrecruitment@gmail.com using the position as the subject of the email.

Job Type: Full Time, Onsite (Abuja)

Qualification: BA/BSc/HND

Salary Estimate: ₦150,000 – ₦300,000 per month (depending on experience and technical skills)

Job Field: Data, Business Analysis & AI

About the Role

We are currently looking to hire a Business Relationship Manager to join our team. In this role, you will take charge of merchant acquisition, develop effective sales strategies, and identify new opportunities for business growth.

What You’ll Get to Do

• Drive business development activities and bring in new clients by selling the bank’s products and services

• Cross-sell a range of banking solutions to existing and prospective customers

• Proactively seek new sales opportunities through cold calling, networking, and social media outreach

• Create and implement marketing strategies that help achieve sales targets

• Lead daily sales team meetings to review previous performance and plan for the week ahead

• Manage and nurture ongoing business relationships to ensure long-term partnerships

• Conduct market research to identify selling opportunities and understand customer needs

• Participate in market storms, community fairs, and cluster marketing events such as trade fairs

• Apply best practices to meet customer needs and expectations

• Prepare and deliver engaging presentations on products and services

• Collaborate with team members to drive better results

• Gather feedback from customers or prospects and share insights with internal teams

• Understand each customer’s financial goals and objectives

• Recommend the most suitable financial products or services for each customer

What You Should Have (Requirements)

• Minimum of 4–5 years of in-depth sales experience, preferably in banking, fintech, or similar industries

• Strong understanding of the local financial services landscape

• Experience in marketing or sales within the banking sector, with a focus on onboarding and managing merchants

• Experience selling lending services and merchant POS devices to corporates is a strong advantage (a good network of enterprise merchants is highly valued)

• Strong business acumen and analytical thinking

• Ability to work independently and achieve goals with little or no supervision

• Excellent communication skills

• Tertiary education from a recognised institution

What We Can Offer You

• Culture – We put people first and prioritise the well-being of every team member. We’ve built a company where all opinions matter and all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.

• Learning – We offer a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.

• Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus additional benefits.

What to Expect in the Hiring Process

• A preliminary phone call with the recruiter

• An interview with the hiring team

• An interview with a member of our executive team

Moniepoint is an equal opportunity employer.We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

We're hiring Remote Frontend Developers.

Why You Should Apply

At Coalition Technologies, we're committed to delivering high-quality work for our clients while providing our team with a fun, thriving, and innovative environment. Along with opportunities for career growth and rapid advancement, we offer:

• The most competitive profit-sharing bonus plan in the industry: up to 50% of company profits paid to full-time employees every month

• A highly competitive Paid Time Off plan that supports work-life balance

• Subsidized gym memberships to help team members stay healthy

• Medical, dental, vision, and life insurance for all US-based team members

• International Health Insurance Reimbursement Program a unique benefit for our global team

• Device upgrade and learning reimbursement programs

• Career development plans with clear goals and rewards

• Additional job-specific incentives and bonuses

Plus, 100% of our team works remotely with time tracking software. We've been supporting remote team members for over a decade, and we welcome applications from anywhere in the world.

What You Should Have

• Expertise in HTML5, CSS3, and jQuery

• Thorough understanding of cross-browser compatibility issues

• Experience with media queries

• Knowledge of CSS platforms such as Twitter's Bootstrap

• Ability to multi-task across multiple projects simultaneously

• Great attention to detail and strong organizational skills

• Positive, upbeat attitude with the ability to learn quickly

• Proficiency in PHP/MySQL and AJAX (preferred)

• Experience with WordPress, BigCommerce, Magento, or Shopify (preferred)

• Excellent written and spoken English

• Availability to work 40 hours per week, 9:00 AM to 6:00 PM PST

• Ability to adapt to a diverse and multicultural environment

• Passion for building a startup

• Reliable transportation if working in-house

• Reliable workstation with fast computer, microphone, speakers, stable internet, and power (if working remotely)

Your Duties and Tasks

• Transforming complex layout PSDs into pixel-perfect HTML5/CSS3 templates

• Creating responsive website designs

• Building websites with WordPress, including extending and developing plugins and themes

• Working with Photoshop, Illustrator, and Fireworks to create web-optimized images

• Using version control systems such as Git or SVN

• Working effectively under tight deadlines

• Handling multiple projects simultaneously

• Producing high-quality work with strong attention to detail

We are looking for talented and diligent candidates who excel in our skills tests. We will consider these candidates even if past experience or educational background criteria aren't fully met.

Note for candidates in California, New York, Washington, and Colorado:
Starting base pay for this position ranges from 15–15–25 per hour in these states. Compensation may vary based on experience, qualifications, skills test performance, geographic location, and seniority. Outside of these states, pay may fall outside the range listed above.

We are currently recruiting qualified candidates for the position below:

Job Title: Social Media & Graphics Designer
Location: Yaba, Lagos
Employment Type: Full-time
Work Mode: Onsite (Monday – Friday, 9:00 AM – 5:00 PM)

Job Summary

The Social Media & Graphics Designer will be responsible for producing engaging, high-quality visual content across multiple platforms including Instagram, TikTok, website banners, email campaigns, print materials, and motion graphics.

This role is perfect for a creative professional who is passionate about design, keeps up with the latest social media trends, and consistently brings fresh ideas to life.

Key Responsibilities

Content Design & Branding

• Design daily social media content (static posts, carousels, and stories)

• Develop campaign visuals for promotions, events, holidays, and product launches

• Ensure all designs align with brand identity, tone, and visual guidelines

• Create website banners, landing page visuals, pop-ups, and email assets

Motion Graphics & Video Editing

• Produce reels, animated content, and motion graphics

• Edit raw footage into polished, high-quality videos (including captions, transitions, and trending audio)

• Develop reusable animated templates for recurring content

• Create fun, engaging video content tailored to target audiences

Product & Campaign Creative

• Design product showcases, flat-lay visuals, and campaign advertisements

• Collaborate with the marketing team on influencer and user-generated content (UGC) campaigns

• Develop print-ready materials such as posters, invitations, and activity sheets

Brand Consistency

• Maintain a cohesive visual identity across all platforms

• Ensure all creative outputs meet established brand standards

• Work closely with the marketing team and leadership to deliver work on time

Requirements

• 2–4 years of experience in graphic design or content creation

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) or Canva & CapCut

• Strong experience in motion graphics, video editing, and reels creation (required)

• Excellent understanding of colour theory, typography, layout, and digital aesthetics

• Ability to work efficiently under tight deadlines with strong attention to detail

• Familiarity with social media trends; experience in parenting/lifestyle content is an advantage

• Strong creative thinking and ability to work independently

• A portfolio showcasing relevant design and video work

Salary: ₦300,000 – ₦500,000 monthly
Application Deadline: 6th May, 2026

How to Apply

Interested and qualified candidates should send their CV to cv@ascentech.com.ng using the job title as the subject of the email.