Digital Marketing & Email Marketing Intern – Remote (PayOak)

The Programs Intern will provide administrative and operational support to the Programs Team. This internship offers hands-on experience in NGO program implementation, monitoring, reporting, and community engagement, making it ideal for undergraduates or recent graduates interested in the non-profit sector.

Key Responsibilities

• Assist in planning and implementing program activities.

• Support data collection, entry, and analysis for ongoing projects.

• Help prepare reports, presentations, and program documentation.

• Assist in organizing trainings, workshops, and community events.

• Conduct basic research and compile background information for proposals.

• Support field visits and beneficiary engagement when required.

• Perform general administrative duties for the Programs Team.

• Maintain program files and records.

Qualifications & Experience

• Undergraduate or recent graduate in Development Studies, Social Sciences, Public Health, Education, or related field.

• Strong interest in the non-profit/development sector.

• Good written and verbal communication skills.

• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Willingness to learn and ability to work in a team.

• Strong organizational and time-management skills.

Key Competencies

• Initiative & Willingness to Learn

• Teamwork & Collaboration

• Communication Skills

• Attention to Detail

• Adaptability

• Basic Research Skills

About RIO Foundation

The Rosemary Ihuoma Okereke (RIO) Foundation, founded in 2020 in Nigeria, is a non-profit organization with a mission to empower individuals and communities to reach their full potential in an ever-changing world through literacy initiatives and health programs.

Application Process

Applicants must email their CVs with a cover letter detailing interest and relevant experience to: jobs@riofoundation.org

• Use “Programs Officer” or “Programs Intern” as the subject line.

• Only shortlisted candidates will be contacted.

• RIO Foundation is an equal-opportunity employer.

• No phone calls, please.

PayOak is hiring a Customer Support & User Success Intern to help deliver exceptional experiences to users by handling inquiries, onboarding new customers, and contributing to user education initiatives. This role is ideal for recent graduates or early-career professionals interested in customer experience, fintech operations, and user success.

About the Role

You will work closely with the Customer Experience and Operations teams, gaining hands-on exposure to how support functions within a fast-growing fintech startup.

Key Responsibilities

Customer Support

• Respond to customer inquiries via approved communication channels.

• Help users understand PayOak’s products and processes.

• Escalate complex issues to the appropriate team members.

• Contribute to a professional, customer-focused support experience.

User Onboarding & Education

• Support new users during onboarding.

• Guide customers through account setup and platform usage.

• Assist in creating educational resources, guides, and FAQs.

• Encourage adoption of PayOak features and services.

Customer Experience Monitoring

• Collect feedback and identify recurring issues.

• Track user satisfaction and support trends.

• Monitor interactions and share insights with the team.

• Suggest improvements to enhance user experience.

Support Operations & Reporting

• Maintain support records and documentation.

• Track support tickets and resolution progress.

• Assist in preparing customer support reports.

• Contribute to process improvement initiatives.

Eligibility Requirements

• Must be 30 years old or younger.

• Graduated from a tertiary institution in 2022 or later.

• Completed the NYSC programme.

• Available for the full 12-month internship.

Other Requirements

• Strong written and verbal communication skills.

• Excellent listening, problem-solving, and interpersonal abilities.

• Patient, empathetic, and customer-focused mindset.

• Good organizational and time-management skills.

• Willingness to learn, take initiative, and adapt quickly.

• Comfortable using digital communication and productivity tools.

• Interest in fintech, customer experience, or startup operations.

• Ability to work effectively in a collaborative team environment.

What You’ll Gain

• Hands-on experience in a fast-growing fintech startup.

• Practical exposure to customer support and user success operations.

• Real-world experience handling customer interactions and feedback.

• Mentorship and learning opportunities from experienced professionals.

• Development of communication, problem-solving, and customer service skills.

• Opportunity to directly improve PayOak’s user experience.

Future Opportunities

This internship is designed as a pathway into a full-time career at PayOak. High-performing interns may be considered for permanent employment opportunities upon completion, subject to performance and business needs.

About the Role

As a Growth & Business Development Intern, you will help increase PayOak’s user base, strengthen customer relationships, and expand brand awareness. You’ll collaborate on outreach campaigns, community engagement, partnership research, and growth-focused projects.

Key Responsibilities

User Outreach & Engagement

• Identify individuals and businesses that can benefit from PayOak’s services.

• Support outreach to freelancers, creators, vendors, and small businesses.

• Assist with onboarding new users to the platform.

• Respond to basic user inquiries and direct them to support channels.

Community & Growth Support

• Engage with online communities and social media platforms.

• Promote PayOak within business, creator, and entrepreneurial networks.

• Share product updates, educational content, and growth campaigns.

Marketing & Content Support

• Assist with social media and customer communication initiatives.

• Draft outreach messages, onboarding materials, and marketing content.

• Support email campaigns and awareness programs.

Research & Reporting

• Conduct research on growth opportunities, partnerships, and market trends.

• Track outreach activities, onboarding progress, and campaign performance.

• Gather user feedback and share insights with the team.

• Contribute ideas to support business growth and customer acquisition.

Eligibility Requirements

• Must be 30 years old or younger.

• Graduated from a tertiary institution in 2022 or later.

• Completed the NYSC programme.

• Available for the full 12-month internship.

Other Requirements

• Strong written and verbal communication skills.

• Interest in fintech, startups, marketing, or business development.

• Good organizational and time-management abilities.

• Comfortable using social media and digital communication tools.

• Willingness to learn, take initiative, and adapt quickly.

• Positive attitude and ability to work effectively in a team.

Application Deadline

Not Specified

Why Join PayOak?

This internship is ideal for early-career professionals eager to gain practical experience in growth, business development, and fintech. You’ll be part of a dynamic startup environment, contributing to the expansion of a secure digital escrow platform while building valuable skills for your career.

We are currently hiring a Social Media & Content Creator to join our team. This role is essential in building our online presence, engaging audiences, and converting digital interactions into loyal clients.

Key Responsibilities

• Produce engaging video content (shooting & editing) for brand awareness and marketing campaigns

• Design promotional materials including flyers, banners, and graphics

• Manage and grow social media platforms (Instagram, Facebook, TikTok, WhatsApp, etc.)

• Develop and execute a content calendar and posting strategy

• Monitor engagement, respond to customer inquiries, and drive conversions

• Stay updated with social media trends and apply them creatively to campaigns

Requirements

• Relevant qualifications with at least 1 year of experience

• Proven track record in content creation and social media management

• Strong video editing skills (CapCut, Adobe Premiere Pro, or similar tools)

• Graphic design proficiency (Canva, Photoshop, or similar)

• Excellent communication and customer service skills

• Ability to work independently, meet deadlines, and deliver creative results

• Attention to detail and innovative mindset

Added Advantage:

• Experience with service-based businesses

• Basic knowledge of digital marketing and ads

• Photography/videography skills

Salary & Benefits

• ₦40,000 – ₦70,000 monthly

• Transportation provided for cleaning site visits (for content creation)

• Monthly data allowance provided

Application Deadline

31st May, 2026

How to Apply

Interested candidates should send their CV and portfolio (or links to previous work/social media pages managed) to: info.kaydencleaningservices@gmail.com using the job title as the subject line.

PayOak is hiring a Customer Support & User Success Intern to help deliver exceptional experiences to users by handling inquiries, onboarding new customers, and contributing to user education initiatives. This role is ideal for recent graduates or early-career professionals interested in customer experience, fintech operations, and user success.

About the Role

You will work closely with the Customer Experience and Operations teams, gaining hands-on exposure to how support functions within a fast-growing fintech startup.

Key Responsibilities

Customer Support

• Respond to customer inquiries via approved communication channels.

• Help users understand PayOak’s products and processes.

• Escalate complex issues to the appropriate team members.

• Contribute to a professional, customer-focused support experience.

User Onboarding & Education

• Support new users during onboarding.

• Guide customers through account setup and platform usage.

• Assist in creating educational resources, guides, and FAQs.

• Encourage adoption of PayOak features and services.

Customer Experience Monitoring

• Collect feedback and identify recurring issues.

• Track user satisfaction and support trends.

• Monitor interactions and share insights with the team.

• Suggest improvements to enhance user experience.

Support Operations & Reporting

• Maintain support records and documentation.

• Track support tickets and resolution progress.

• Assist in preparing customer support reports.

• Contribute to process improvement initiatives.

Eligibility Requirements

• Must be 30 years old or younger.

• Graduated from a tertiary institution in 2022 or later.

• Completed the NYSC programme.

• Available for the full 12-month internship.

Other Requirements

• Strong written and verbal communication skills.

• Excellent listening, problem-solving, and interpersonal abilities.

• Patient, empathetic, and customer-focused mindset.

• Good organizational and time-management skills.

• Willingness to learn, take initiative, and adapt quickly.

• Comfortable using digital communication and productivity tools.

• Interest in fintech, customer experience, or startup operations.

• Ability to work effectively in a collaborative team environment.

What You’ll Gain

• Hands-on experience in a fast-growing fintech startup.

• Practical exposure to customer support and user success operations.

• Real-world experience handling customer interactions and feedback.

• Mentorship and learning opportunities from experienced professionals.

• Development of communication, problem-solving, and customer service skills.

• Opportunity to directly improve PayOak’s user experience.

Future Opportunities

This internship is designed as a pathway into a full-time career at PayOak. High-performing interns may be considered for permanent employment opportunities upon completion, subject to performance and business needs.

About the Role

As a Growth & Business Development Intern, you will help increase PayOak’s user base, strengthen customer relationships, and expand brand awareness. You’ll collaborate on outreach campaigns, community engagement, partnership research, and growth-focused projects.

Key Responsibilities

User Outreach & Engagement

• Identify individuals and businesses that can benefit from PayOak’s services.

• Support outreach to freelancers, creators, vendors, and small businesses.

• Assist with onboarding new users to the platform.

• Respond to basic user inquiries and direct them to support channels.

Community & Growth Support

• Engage with online communities and social media platforms.

• Promote PayOak within business, creator, and entrepreneurial networks.

• Share product updates, educational content, and growth campaigns.

Marketing & Content Support

• Assist with social media and customer communication initiatives.

• Draft outreach messages, onboarding materials, and marketing content.

• Support email campaigns and awareness programs.

Research & Reporting

• Conduct research on growth opportunities, partnerships, and market trends.

• Track outreach activities, onboarding progress, and campaign performance.

• Gather user feedback and share insights with the team.

• Contribute ideas to support business growth and customer acquisition.

Eligibility Requirements

• Must be 30 years old or younger.

• Graduated from a tertiary institution in 2022 or later.

• Completed the NYSC programme.

• Available for the full 12-month internship.

Other Requirements

• Strong written and verbal communication skills.

• Interest in fintech, startups, marketing, or business development.

• Good organizational and time-management abilities.

• Comfortable using social media and digital communication tools.

• Willingness to learn, take initiative, and adapt quickly.

• Positive attitude and ability to work effectively in a team.

Application Deadline

Not Specified

Why Join PayOak?

This internship is ideal for early-career professionals eager to gain practical experience in growth, business development, and fintech. You’ll be part of a dynamic startup environment, contributing to the expansion of a secure digital escrow platform while building valuable skills for your career.

We are currently hiring a Social Media & Content Creator to join our team. This role is essential in building our online presence, engaging audiences, and converting digital interactions into loyal clients.

Key Responsibilities

• Produce engaging video content (shooting & editing) for brand awareness and marketing campaigns

• Design promotional materials including flyers, banners, and graphics

• Manage and grow social media platforms (Instagram, Facebook, TikTok, WhatsApp, etc.)

• Develop and execute a content calendar and posting strategy

• Monitor engagement, respond to customer inquiries, and drive conversions

• Stay updated with social media trends and apply them creatively to campaigns

Requirements

• Relevant qualifications with at least 1 year of experience

• Proven track record in content creation and social media management

• Strong video editing skills (CapCut, Adobe Premiere Pro, or similar tools)

• Graphic design proficiency (Canva, Photoshop, or similar)

• Excellent communication and customer service skills

• Ability to work independently, meet deadlines, and deliver creative results

• Attention to detail and innovative mindset

Added Advantage:

• Experience with service-based businesses

• Basic knowledge of digital marketing and ads

• Photography/videography skills

Salary & Benefits

• ₦40,000 – ₦70,000 monthly

• Transportation provided for cleaning site visits (for content creation)

• Monthly data allowance provided

Application Deadline

31st May, 2026

How to Apply

Interested candidates should send their CV and portfolio (or links to previous work/social media pages managed) to: info.kaydencleaningservices@gmail.com using the job title as the subject line.