Customer Support Representative - Abuja (Onsite)
Apply before the deadline
Job Description
Job Summary
Act as the voice of our company, handling inbound calls, resolving issues, and ensuring a positive experience with every interaction.
Key Responsibilities
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Manage high volume of inbound calls professionally
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Listen to customer needs and provide accurate solutions
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Develop deep understanding of products, services, and policies
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Document customer interactions in CRM system
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Handle difficult customers with patience and professionalism
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Identify opportunities for process improvement
Qualifications
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High School Diploma or equivalent; some college preferred
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Previous experience in call centre or customer service role
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Exceptional verbal and written communication skills
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Strong problem-solving and critical thinking skills
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Ability to remain calm under pressure
What We Offer
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Competitive salary (₦100,000 – ₦200,000/month)
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Performance incentives
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Career growth
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Dynamic work environment
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